West River Rafting FAQs
How many people usually go in a boat?
We generally put 5 to 7 people in a boat, but this doesn’t mean that you need to have a group of 5 to 7 to go rafting. For example, if you’re reserving two people, you may be paired with a party of 4 or 5. If you have a group of 10 people, we would just divide you into two boats that travel together on the water. We also have two 8-9 person boats that are sometimes available for this trip.
Is it safe?
While we have an excellent record, the sports of whitewater rafting, kayaking, canoeing, stand up paddle boarding, and zip lining, have inherent risks. It should be recognized that accidents can and do occur. For this reason, we cannot assume responsibility for injury or loss of property. Participants in all activities will be required to sign a waiver stating they are aware of the risks involved, that they assume those risks, and are not under the influence of drugs or alcohol. Those with health conditions limiting their normal activities may be prohibited from participation at Zoar Outdoor’s discretion. Pregnant women will be prohibited from participating in Zoar Outdoor Activities.
Can we rent wetsuits?
Wetsuit packages are included in this trip at no extra cost!.
Are wetsuits required?
Wetsuits are not required, but we have them should you want them! Wetsuits are ideal for those wishing to layer up for colder weather or those who tend to get chilly easily. The extra wetsuit layer helps to keep you warm, so it depends on personal preference!
Will there be photos of my trip?
Yes! Our photographer will be stationed at one of the rapids taking high quality pictures of each raft. Back at base you’ll be able to view your photos, if you’d like you can purchase them on the spot.
Do you have group rates?
Yes! We have special pricing for youth groups, corporate groups, bachelor/bachelorette parties and family groups of 12 or more. Check out our group booking page for more details.
What happens if the forecast calls for rain or storms?
We run our trips rain or shine, so you should come prepared for the weather. If we do have to cancel the trip, that decision would be made on the morning of the trip. However, it’s rare that weather forces us to cancel our rafting trips.
What do we do with our car keys?
Keep your car keys with you during registration, as we will collect those and put them in a lock box just before gearing up, then return them to you when you get off the boats.
Should I tip my guide?
This is completely at your discretion. If you feel the service you receive from your guide is exceptional, and you want to say “thank you” with a tip, although it is not expected, it is always appreciated.
Can I request a guide?
If you have had a guide you especially liked and would like to have them guide your next trip, we will do our best to match their schedule to yours. Simply request your guide when you make your reservation. Please be aware that we are not always able to match request, but we will do our best!
Alcohol and Drug policy
The use of recreational drugs or alcohol is prohibited on all programs. If you arrive here under the influence, you will be prohibited from participating in the day’s activity and you will not receive a refund.