Guided River Kayaking FAQs
Can I book a double kayak for two adults?
Double Kayaks are intended to be used by one person who exceeds 250 lbs or an adult and a youth. Due to limited availability, double kayaks need to be booked over the phone 413-339-4010.
Is it safe?
While we have an excellent record, the sports of whitewater rafting, canoeing, kayaking, zip lining, rock climbing, skiing, snow shoeing and biking have inherent risks. It should be recognized that accidents can and do occur. For this reason, we cannot assume responsibility for injury or loss of property. Participants in all activities will be required to sign a waiver stating they are aware of the risks involved and are not under the influence of drugs or alcohol. Those with health problems limiting their normal activities may be prohibited from participation at Zoar Outdoor’s discretion. Pregnant people will be prohibited from participating in Zoar Outdoor Activities.
What if I have food allergies?
We do not use nuts in our food, but cannot guarantee that the ingredients in our meals do not contain nuts or other food allergens. If you have food allergies or other special dietary needs, we strongly suggest you bring your own snack in non-glass containers and we will pack it with the trip.
Can we rent wetsuits?
Yes, we have westuits available to rent at Zoar Outdoor. Online or over the phone, you can pre-rent wetsuits for $5 plus tax; this package includes the wetsuit, a pair of river booties, and a splash jacket. Pre-rentals online or over the phone are non-refundable if you choose not to use them. You can also rent them here at Zoar before you trip for $10 for the full wetsuit package or $5 for the jacket and/or booties.
Do you have group rates?
Yes! We have special pricing for youth groups, corporate groups, bachelor/bachelorette parties and family groups of 12 or more. Check out our group booking page for more details.
What happens if the forecast calls for rain or storms?
We run our trips rain or shine, so you should come prepared for the weather. If we do have to cancel the trip, that decision would be made on the morning of the trip. However, it’s rare that weather forces us to cancel our rafting trips.
What do we do with our car keys?
Keep your car keys with you during registration, as we will collect those and put them in a lock box just before gearing up, then return them to you when you get off the boats.
Should I tip my guide?
This is completely at your discretion. If you feel the service you receive from your guide is exceptional, and you want to say “thank you” with a tip, although it is not expected, it is always appreciated.
Can I request a guide?
If you have had a guide you especially liked and would like to have them guide your next trip, we will do our best to match their schedule to yours. Simply request your guide when you make your reservation. Please be aware that we are not always able to match request, but we will do our best!
Alcohol and Drug policy
The use of recreational drugs or alcohol is prohibited on all programs. If you arrive here under the influence, you will be prohibited from participating in the day’s activity and you will not receive a refund.