Question 1

How many people usually go in a boat?

Accepted Answer

We generally put 5 to 7 people in a boat, but this doesn’t mean that you need to have a group of 5 to 7 to go rafting. For example, if you’re reserving two people, you may be paired with a party of 4 or 5. If you have a group of 10 people, we would just divide you into two boats that travel together on the water.

Question 2

Is it safe?

Accepted Answer

While we have an excellent record, the sports of whitewater rafting, canoeing, kayaking, zip lining, rock climbing, skiing, snow shoeing and biking have inherent risks. It should be recognized that accidents can and do occur. For this reason, we cannot assume responsibility for injury or loss of property. Participants in all activities will be required to sign a waiver stating they are aware of the risks involved and are not under the influence of drugs or alcohol. Those with health problems limiting their normal activities may be prohibited from participation at Zoar Outdoor’s discretion. Pregnant women will be prohibited from participating in Zoar Outdoor Activities.

Question 3

Do you have group rates?

Accepted Answer

Yes! We have special pricing for youth groups, corporate groups, bachelor/bachelorette parties and family groups of 12 or more. Check out our group booking page for more details.

Question 4

Is there any food served?

Accepted Answer

Since our Concord River trips are half-day long, we do not serve any food.

Question 5

Can we rent wetsuits?

Accepted Answer

Wetsuit packages are included in this trip at no extra cost!

Question 6

Are wetsuits required?

Accepted Answer

Wetsuits are not required, but included in the cost should you want them! Wetsuits are ideal for those wishing to layer up for colder weather or those who tend to get chilly easily. The extra wetsuit layer helps to keep you warm, so it depends on personal preference!

Question 7

Will there be photos of my trip?

Accepted Answer

Yes! Our photographer will be stationed at the class III rapid taking high quality pictures of each raft. Back at base you’ll be able to view your photos in the rafting pavilion. If you’d like, you can purchase the photos of your raft.

Question 8

What happens if the forecast calls for rain or storms?

Accepted Answer

We run our trips rain or shine, so you should come prepared for the weather. If we do have to cancel the trip, that decision would be made on the morning of the trip. However, it’s rare that weather forces us to cancel our rafting trips.

Question 9

Where do we park? What do we do with our car keys?

Accepted Answer

There is PARKING available at the Lower Locks Garage next to the hotel. Keep your car keys with you during registration, as we will collect those and put them in a lock box just before gearing up, then return them to you when you get off the boats.

Question 10

Should I tip my guide?

Accepted Answer

This is completely at your discretion. If you feel the service you receive from your guide is exceptional, and you want to say “thank you” with a tip, although it is not expected, it is always appreciated.

Question 11

Can I request a guide?

Accepted Answer

If you have had a guide you especially liked and would like to have them guide your next trip, we will do our best to match their schedule to yours. Simply request your guide when you make your reservation. Please be aware that we are not always able to match request, but we will do our best!

Question 12

Alcohol and Drug policy

Accepted Answer

The use of recreational drugs or alcohol is prohibited on all programs. If you arrive here under the influence, you will be prohibited from participating in the day’s activity and you will not receive a refund.

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